Data privacy

Data privacy policy

The responsible body as defined by the data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

The public sector special-purpose association euregio rhein-maas-nord
Maike Hajjoubi, Managing Director
Konrad-Zuse-Ring 6
41179 Mönchengladbach
+49-2161-6985-555 (Fax)

Data privacy officer

Euregio Maas-Rhein

Region Aachen special-purpose association
MB Konzept GmbH
Jost Spicher
Hofstraße 13
52499 Baesweiler
+49 (0)24 01 3 99 21 81


Gemeente Maastricht, Concernzaken
Madieke Bessems
Adviseur implementatie AVG
Mosae Forum 10
6211 DW Maastricht
+31 (0)43 3 50 49 18


Martijn Spaargaren
Konrad-Zuse-Ring 6
41179 Mönchengladbach
+49-2161-6985-555 (Fax)


DSB Münster GmbH
Heiner Niehüser M.A.
Scheibenstr. 109
48153 Münster
+49 (0) 251 71 87 91 10

Euregio Rhine-Waal

Wrtschaftsprüfungs- und Steuerberatungsgesellschaft mbH
Christian Trost
Scharnhorststraße 2
D-48151 Münster
+49 (0)2 51 3 22 01 50


Karel Groen
Eems Dollard Regio
Bunderpoort 14
9693CJ Bad Nieuweschans
+31 (0)597 20 60 01


Any data subject may contact our data protection officers directly at any time with any questions or suggestions regarding data protection.

Your rights as a data subject

As a person affected by data processing, you have the right to information (Art. 15 GDPR), correction (Art. 16 GDPR), data deletion (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR).

If you have consented to the processing of your personal data by us, you have the right to revoke your consent at any time. The lawfulness of the processing of your personal data until revocation is not affected by the revocation. Similarly, further processing of this data on the basis of another legal basis, such as for the fulfilment of legal obligations, remains unaffected (see the section “Legal bases for processingâ€).

Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) of the GDPR (data processing in the public interest) or Article 6(1)(f) of the GDPR (data processing on the basis of a balance of interests). If you object, we will only continue to process your personal data insofar as we can demonstrate compelling legitimate grounds for doing so which override your interests, rights and freedoms, or insofar as the processing serves to assert, exercise or defend legal claims.

We kindly ask you to send your claims or explanations to the following contact address if possible:

If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).

You can lodge a complaint with your responsible supervisory authority at any time. Your responsible supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with addresses can be found at:

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this data privacy policy. Your personal data will not be transferred to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

  • you have given your express consent to this,
  • the processing is necessary for the performance of a contract with you,
  • processing is necessary to comply with a legal obligation,

the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected using a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. They are processed in particular for the following purposes:

  • Ensuring that the website can be connected without problems,
  • Ensuring a trouble-free use of our website,
  • evaluation of system safety and stability as well as
  • for other administrative purposes.

The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.

Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimise our Internet presence and the technology behind it.


a) Session cookies

We use so-called cookies with our Internet presence. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information about you on an individual basis, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit b) GDPR, insofar as these cookies data are processed for the purpose of initiating or executing a contract.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) GDPR.

These session cookies are deleted when you close your Internet browser.

b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.

Please refer to the following information for details on this, in particular the purposes and legal basis of the processing of such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the Help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. However, the steps and measures required for this depend on the specific Flash browser you use. If you have any questions, please also use the Help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent. Borlabs Cookie does not process any personal data.

The borlabs-cookie stores the consent you gave when you entered the website in the cookie. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

[borlabs-cookie type=â€btn-cookie-preference†title=â€Cookie-Einstellungen anzeigenâ€] [borlabs-cookie type=â€btn-cookie-preference†title=â€Show cookie settingsâ€]

Registration on our website

When you register to use our personalised services, some personal data is collected, such as your name, address, contact and communication details such as telephone number and email address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this data privacy policy.

SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Contact and inquiry forms

If you send us enquiries using the contact form, your details from the enquiry form, including the contact details you provided there, will be stored in order to process the enquiry and to answer follow-up questions. We will not share this information without your consent.

The processing of the data entered into the contact form occurs exclusively occurs exclusively on the basis of your consent (Art. 6 para. 1 lit. GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient to revoke your consent. The legality of the data processing operations carried out up to the time of the revocation remains unaffected by the revocation.

The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or the reason for the data storage lapses (e.g. after your request has been completed). Mandatory statutory provisions – especially data storage periods – remain unaffected.

Use of Google Analytics

“This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter: “Google”). Google Analytics uses so-called “cookies”, i.e. which are text files stored on your computer and which analyse how you use a website. The cookie-generated data regarding your use of this website will generally be forwarded to a Google server in the USA and stored there. Based on the activation of the IP anonymisation on this website, your IP address will be truncated by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server based in the USA and shortened. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. The IP address provided by your browser
as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.

Additionally or as an alternative to the Browser Add-On you can disable tracking by Google Analytics on our pages [google_analytics_optout] by CLICKING HERE [/google_analytics_optout]. This will install an opt-out cookie on your device. This prevents Google Analytics from tracking this website and this browser in the future as long as the cookie remains installed in your browser.

Use of script libraries (Google Webfonts)

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Webfonts ( on this website. Google Web Fonts are transferred to your browser’s cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.

Calling up script libraries or font libraries does not automatically trigger a connection to the library operator. It is theoretically possible – although it is currently unclear whether and, if so, for what purposes – that the operators of such libraries collect data.

The privacy policy of the library operator Google can be found here:

Use of Google Maps

This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors’ use of the map functions. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Centre.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

Use of Google reCAPTCHA

In our Internet presence we use Google reCAPTCHA to check and avoid interactions on our website through automated access, e.g. through so-called bots. This is a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter only “Google”.

Due to the certification according to the EU-US Privacy Shield

Google guarantees that the data privacy requirements of the EU are also complied with when processing data in the USA.

This service enables Google to determine from which website a request is sent and from which IP address you are using the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for the offer and guarantee of this service.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our Internet presence and in the prevention of unwanted, automated access in the form of spam or similar.

Google offers further information on the general handling of your user data at


Embedded YouTube videos

We embed YouTube videos on some of our web pages. The operator of the corresponding plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a web page with a YouTube plug-in, a connection to the YouTube server will be established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

If you have deactivated the saving of cookies for the Google Ad program, you will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies on your browser.

Further information on data protection at “YouTube†can be found in the provider’s data protection declaration at:

Social plug-ins

We offer you the option of using so-called “social media buttons†on our website. To protect your data, we rely on the “Shariff†solution for implementation. This means that these buttons are only integrated on the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you are thus redirected to the services of the respective provider. Only then will your data be sent to the respective providers. If you do not click on the graphic, there is no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding providers. You can find more information about the Shariff solution here:

We have integrated the social media buttons of the following companies on our website:

  • Facebook

Changes to our Privacy Policy Regulations

We reserve the right to adapt this data privacy policy so that it always meets the current legal requirements or to implement changes to our services in the data privacy policy, e.g. when introducing new services. The new data privacy policy then applies to your renewed visit.