Enquiry
You can ask your questions around the clock using our inquiry form.
Please enter all information correctly so that we can contact you. We will of course treat your details confidentially and will never pass them on to third parties without your express consent.
Please also enter your telephone number. This will enable us to contact you quickly and easily, as there is often a need for further clarification regarding your request.
The more precise your details are, the faster and better our advisory team can answer your questions.
We are currently receiving a large number of inquiries. Please understand that it may therefore take a few days to answer your questions.
What do we need?
We need a little information so that we can help you as quickly and accurately as possible.
Briefly describe your situation in the online inquiry:
What is the issue?
In which country do you live?
Where do you work? Or where did you work?
Your details will help us to assess your situation. We can then get back to you with the right information.
What happens next?
After you have clicked on Send, you will immediately receive a confirmation of receipt by e-mail. Please check your inbox.
Attention: This contains your login data. Keep them safe.
If you have not received an e-mail from us,
please check your spam folder!
Access to the case management system
Click on the link in your confirmation e-mail. This will take you to our case management system. This is where all important information is exchanged between you and us.
After entering your login details, you will receive access and can communicate with us quickly and easily. If you encounter any difficulties, please contact us by telephone.
We are currently receiving a large number of inquiries. Please understand that it may therefore take a few days to answer your questions.